Phoenix, Scottsdale, Tempe, Mesa Carpet Cleaning
The Master's Touch Cleaning Service Inc.

The Master’s Touch Cleaning Service, Inc. believes in giving the customer all the facts about their carpet and what we can do for them upfront. This way there is never any hidden charges and never the Bait and Switch. We believe in being 100% honest even if it means we walk away with nothing.

Prior to cleaning, all carpet is inspected by an IICRC-certified technician. Area(s) of the carpet that exhibit damage are explained to customer, who understands cleaning cannot resolve damage to carpet fibers (i.e., dye stains, pet stains, shading, abrasion and areas that developed texture changes in pivotal traffic areas). The customer is having the above textiles cleaned with the pre-inspection in mind.

Ten-Step Carpet Cleaning Process

1. After a thorough pre-inspection The Master’s Touch Cleaning Service, Inc. begins the cleaning process with pre-agitation of the carpet with a carpet groomer. This important step lifts fibers into an upright position, allowing vacuuming to be more effective by removing more dry soil, which can damage and deplete the life of your carpet.
    
2. The carpet is vacuumed with a HEPA filtration vacuum to remove dry soil. Our HEPA vacuum system not only adds life to your carpet by removing damaging dry soil, but small micron particles that may go airborne with vacuums without micro filtration are trapped by HEPA technology, giving our clients a cleaner and healthier indoor environment.
    
3. A pre-treatment will be applied to the carpet fibers in an attempt to remove and dislodge any stain that has not already damaged the dye sites of the carpet. Our Company only uses environmentally friendly cleaning solutions, assuring your family a clean and healthy carpet.
    
4. The pre-treatment will be agitated into the fibers with a carpet groomer. This step helps to dislodge ground in dirt and remove as many stains as scientifically possible. The pre-treatment is part of an overall professional cleaning system that strives for optimum results.
    
5. Extraction process. Our Company takes pride in cleaning to IICRC S100 industry standards. After the pre-treatment emulsifies and dislodges soils from the fiber. Our Company uses specialized rinsing agents combined with our soft water system to remove detergent residues and leave carpet soft and with no sticky residues to contribute to resoiling of carpet. Simply stated we do not cut corners and take pride in delivering clients the latest in healthy clean technologies.
    
6. In order to bring back the stain-resistant quality your carpet once had, The Master’s Touch Cleaning Service, Inc. applies the highest-quality carpet protector if the customer so chooses. Carpet manufacturers of stain-resistant carpet require frequent cleaning to certain standards to maintain their warranty. When stain-resistant properties wear off, the carpet will be easily stained by acid dyes and oil based substances resulting in permanent damage to the carpet.
    
7. Plastic tabs or blocks are placed under all furniture to protect the carpet from varnish stains in addition to protecting furniture legs from any exposure to moisture. Do not remove the plastic tabs or blocks for at least 24 hours.
    
8. Industry standards state after the carpet cleaning process, carpet should be dry as quick as possible. Our Company goes the extra mile by using air movers to provide mechanical ventilation which dry carpets much faster then leaving drying to atmospheric conditions. Our Company takes pride in delivering clean, dry, healthy carpet cleaning.
    
9. All cleaning is provided by Certified Textile Cleaning Technician according to IICRC S100 guidelines for on-location cleaning of residential textiles.
    
10. Our 10-day re-clean guarantee exhibits pride and integrity Our Company is well known for. Find anything you are not happy with up to ten days after the cleaning and at no charge Our Company will return to clean the areas in question.
    
    
    IMPORTANT NOTE: Caution to clients when walking from damp to hard surface floors. It may be slippery. Do not allow children or pets on damp carpet. Refrain from using carpet until completely dry.

Call us today at 480-324-1640
or fill out our online contact form.